What Are Cookies?
Cookies are small text files that a website places on your device when you visit it. They are widely used to make websites and apps work, to remember your preferences, and to give site owners information about how their services are being used.
We also use technologies that work like cookies — including local storage, session storage, and pixels on our website, and local data stores and device identifiers in our mobile apps. In this policy, we use the word “cookies” to refer to all of these technologies unless stated otherwise.
How We Use Cookies
We use cookies in Optirox to:
- Keep the Service running. Sign you in, keep your session active, route your traffic reliably, and protect against fraud and abuse.
- Remember your preferences. Store your language choice (Arabic or English), display settings, and recent views so the Service feels consistent.
- Improve performance. Understand how users move through the site and apps — which pages load slowly, where errors happen, which flows are hard to complete — so we can fix problems and improve the product.
- Measure reach. Get aggregated, de-identified insight into how people discover Optirox so we can communicate about the Service more effectively.
We do not use cookies to sell your personal information, and we do not use cookies to profile children or to direct advertising to minors.
Types of Cookies We Use
The cookies used in Optirox fall into the following categories. Exact cookie names and durations can vary as we update the Service.
| Category | Purpose | Consent? |
|---|---|---|
| Strictly Necessary | Authentication, session management, security (CSRF, rate limiting), load balancing. Without these the Service cannot function. | Not required |
| Functional | Remember your language (EN / AR), display preferences, and similar choices. Set by Optirox. | Where required by law |
| Performance & Analytics | Aggregated, de-identified measurement of how the site and apps are used, page load times, error rates, and feature engagement. | Where required by law |
| Marketing | Measure the effectiveness of Optirox marketing campaigns to clubs and organizations. We do not use marketing cookies to target minors. | Only with your consent |
Third-Party Cookies
Some cookies used by the Service are set by trusted third parties that help us deliver and improve Optirox. These may include:
- Cloud hosting and CDN providers — set cookies or tokens needed to route your traffic reliably.
- Analytics providers — help us understand how the site and apps are used, in aggregated form.
- Crash-reporting and monitoring tools — help us diagnose errors and performance problems.
- Video and content-delivery providers — may set cookies when you play embedded media.
- Mobile platform providers — Apple App Store and Google Play set their own identifiers; these are governed by those providers’ policies.
Managing Your Cookies
5.1 Browser controls
Most browsers let you view, manage, and delete cookies. The controls are usually found under Settings → Privacy.
5.2 Device controls
On mobile devices, you can limit ad tracking and reset the advertising identifier through your device settings.
5.3 In-product controls
Where required by law, we present a cookie banner on your first visit so you can accept, reject, or customize non-essential cookies. You can change your choice at any time.
Blocking strictly necessary cookies may cause parts of the Service to stop working.
Your Consent
By continuing to use the Service after being informed of our use of cookies, you consent to the cookies described in this policy, except for those categories that specifically require separate consent (such as analytics and marketing in jurisdictions like the EU/EEA, UK, and Switzerland).
You can withdraw your consent at any time through the cookie preferences link, app settings, or browser/device settings.
Mobile Apps & Similar Technologies
Our iOS and Android apps rely on equivalent technologies — local storage, secure keychains, and device identifiers — only for the purposes described in Section 2.
Changes to This Policy
We may update this Cookies Policy from time to time. Material changes are reflected via the “Last updated” date and appropriate notices.
Contact Us
If you have questions about our use of cookies, please contact us:
Optirox — Privacy Team
Cookies & privacy: info@optirox.com