Terms of Service

By creating an account, installing Optirox cameras, downloading our mobile apps, accessing our web dashboards, or otherwise using the Service, you confirm that you have read, understood, and agreed to be bound by these Terms and by our Privacy Policy, which is incorporated by reference.

If you are using the Service on behalf of a club, academy, federation, school, or other organization (a “Customer”), you represent and warrant that you are authorized to bind that organization to these Terms, and references to “you” include both you personally and that Customer.

If you do not agree to these Terms, you must not access or use the Service.

Optirox is a sports-technology platform that helps football clubs, coaches, players, and organizations capture and understand matches. The Service includes, depending on your subscription and configuration:

• Match recording. Installation and operation of smart cameras that record full matches in high definition.
• AI processing. Post-match processing of the recorded footage to extract player tracking, movement vectors, heatmaps, tactical patterns, and performance metrics (including indicators such as xG, PPDA, distance covered, and similar statistics).
• Mobile and web apps. Native iOS and Android apps and web dashboards where authorized users can review processed matches, player reports, highlights, and analytics.
• Sharing tools. Features that allow authorized users to share clips, reports, and insights with members of their organization.

Features may vary by plan, region, device, and applicable laws. We may add, change, suspend, or remove features from the Service at any time, subject to any commitments in a separate written agreement with a Customer.

The Service is designed for use by individuals, football clubs, academies, federations, schools, and similar sports organizations. By using the Service you represent that:

• You are at least the age of digital consent in your jurisdiction (for example, 13 in the United States under COPPA, or between 13 and 16 in the European Union depending on the Member State), or you are using the Service through a parent, legal guardian, or responsible organization that has authorized your access.
• You have the legal capacity and authority to enter into these Terms on behalf of yourself and, where applicable, the Customer organization you represent.
• You are not barred from using the Service under the laws of any jurisdiction that applies to you.

Use involving minors. Where the Service is used in connection with youth football, the responsible Customer (such as the club, academy, or organizing body) and any parent or legal guardian are responsible for obtaining the consents and authorizations required by law before any minor is recorded or has their performance data processed. See Section 6.

Certain features of the Service require an account. When you create an account you agree to:

• Provide accurate, current, and complete information, and to keep it up to date.
• Maintain the confidentiality of your credentials (including passwords, tokens, and any device PINs) and to use strong, unique passwords.
• Be solely responsible for all activity that occurs under your account, whether or not authorized by you, to the fullest extent permitted by law.
• Notify us promptly at info@optirox.com of any actual or suspected unauthorized access to your account or any other security incident.
• Not share your account, transfer it to another person, or allow anyone outside your authorized organization to use it.

We may refuse registration, suspend, or terminate accounts that we reasonably believe contain false information or are being used in breach of these Terms.

Optirox respects the ownership of match footage and performance data. The following framework applies unless a separate written agreement with a Customer states otherwise.

5.1 Your content

As between you and Optirox, the Customer organization that operates the pitch (or the individual user who captured the match, where applicable) owns the raw match footage, the player performance data derived from it, and any reports, clips, and annotations created through the Service (the “Customer Content”).

5.2 License to Optirox

You grant Optirox a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, transcode, process, analyze, and display Customer Content solely as needed to:

• Operate, deliver, maintain, and secure the Service for you.
• Run AI processing on match footage to produce player tracking and analytics.
• Improve the quality, accuracy, and safety of Optirox models and features, using anonymized or aggregated data where we do so for research and product improvement.
• Enforce these Terms and comply with our legal obligations.

This license ends when the relevant Customer Content is deleted from the Service, except for lawful retained copies (for example, backups or anonymized data) described in our Privacy Policy.

5.3 Optirox intellectual property

The Service — including our cameras’ firmware, apps, web dashboards, AI models, algorithms, designs, logos, and documentation — is owned by Optirox or its licensors and is protected by intellectual property laws. Except for the limited rights expressly granted in these Terms, you receive no rights in the Service. You must not copy, modify, reverse-engineer, decompile, or create derivative works of the Service, except to the extent such restriction is prohibited by applicable law.

5.4 Feedback

If you send us feedback, suggestions, or ideas about the Service, you grant Optirox a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.

Optirox captures video of football matches and extracts data about the individuals appearing in them. Recording people — especially minors — and processing their performance data is regulated by law in many jurisdictions.

• Customer responsibility. The Customer organization that operates the pitch and instructs Optirox to record matches is solely responsible for (a) having a lawful basis to record players, staff, and spectators; (b) posting any notices required by law; (c) obtaining all consents required from players and, where applicable, from the parents or legal guardians of minor players before recording begins; and (d) informing individuals about how their footage and performance data will be used.
• Minors. Where minors appear in footage, you confirm that verifiable parental or guardian consent has been obtained to the extent required by laws such as COPPA (United States) or GDPR/GDPR-K (European Union and United Kingdom), and that you will honor any withdrawal of that consent without undue delay.
• No unlawful recording. You must not use the Service to record any individual, area, or activity that you are not legally permitted to record, and you must not deploy Optirox cameras to capture areas outside the pitch environment (for example, changing rooms, private residences, or public spaces unrelated to the match).
• Deletion requests. You agree to promptly honor requests from individuals (or parents or guardians of minors) to access, correct, or delete their footage and performance data, and to cooperate with Optirox when we receive such requests directed to us.

Optirox provides the technical tools and infrastructure. It is your responsibility to use them in a lawful manner. Our role with respect to Customer Content is that of a service provider / data processor acting on the Customer’s instructions, as further described in our Privacy Policy.

The analytics produced by the Service are generated by machine-learning models and automated computer vision. You acknowledge and agree that:

• AI-generated tracking, events, heatmaps, and statistics (including xG, PPDA, distance, speed, and similar metrics) may contain errors, especially in low-light, occluded, weather-impacted, or unusual gameplay situations.
• Outputs are provided for training, coaching, and performance-analysis purposes only and are not an official, authoritative, or certified record of the match.
• Optirox outputs must not be used as the sole basis for disciplinary action, officiating decisions, legal proceedings, medical assessments, insurance decisions, recruitment or dismissal decisions, or any other high-stakes or automated decision-making that produces legal or similarly significant effects.
• Coaches, clubs, and users remain responsible for how they interpret and act on AI outputs, and for verifying them against their own observations and official records where necessary.
• Optirox does not guarantee that its models will detect every event, identify every player correctly, or remain unchanged over time; we continuously improve our models and feature behavior may evolve.

You agree not to, and not to permit or encourage anyone else to:

• Use the Service for any unlawful, fraudulent, harassing, defamatory, or harmful purpose.
• Upload, record, or transmit content that infringes the rights of any person or organization, or that violates any applicable law — including privacy, data-protection, image rights, or intellectual property laws.
• Attempt to gain unauthorized access to the Service, other users’ accounts or Customer Content, our systems, or our networks, or circumvent authentication or rate-limiting controls.
• Probe, scan, or test the vulnerability of the Service without our prior written consent, or interfere with or disrupt the integrity or performance of the Service (for example, through denial-of-service activity or injecting malicious code).
• Reverse-engineer, decompile, or disassemble any part of the Service, extract Optirox’s AI models or training data, or use the Service to develop a competing product, except to the extent such restrictions are prohibited by applicable law.
• Use automated tools (scrapers, crawlers, bots) to access the Service, or resell, sublicense, or otherwise commercially exploit the Service outside your authorized scope.
• Use the Service to identify individuals for biometric surveillance, or to profile individuals in any way that is prohibited by applicable law.

We may investigate suspected violations and take any action we consider appropriate, including suspending or terminating access, removing content, and reporting activity to law-enforcement or other authorities where required.

The Service relies on third-party providers — including cloud infrastructure and VPS hosting, object storage and CDN providers, email delivery services, crash-reporting and analytics tools, and mobile app platforms (Apple App Store and Google Play). The Service may also link to or integrate with third-party websites, applications, or services that are not operated by Optirox.

We do not control third-party services and are not responsible for their content, features, availability, or privacy and security practices. Your use of third-party services is subject to those third parties’ own terms and policies. Integration with a third-party service does not imply an endorsement by Optirox.

Some features of the Service may be offered on a paid subscription basis or as one-time purchases. The following terms apply to paid plans, in addition to any order form or separate written agreement:

• Fees and billing. Fees, billing cycles, and accepted payment methods are displayed at the point of purchase. You authorize us (or our payment processor) to charge the applicable fees, plus any taxes, to the payment method you provide.
• Renewals. Subscriptions renew automatically for successive terms at the then-current price unless you cancel before the end of the current term. We will clearly indicate the renewal terms at checkout and, where required by law, notify you of upcoming renewals.
• Cancellation. You may cancel a subscription at any time through your account settings or, for mobile subscriptions, through the App Store or Google Play. Cancellation takes effect at the end of the then-current billing period; unless required by law, we do not provide refunds for partial periods.
• Changes to pricing. We may change fees for the Service. For recurring subscriptions, we will give you reasonable advance notice, and the change will take effect on your next renewal.
• Taxes. Fees are exclusive of applicable taxes (such as VAT, sales tax, or withholding taxes) unless stated otherwise. You are responsible for paying any taxes associated with your use of the Service.
• Non-payment. If a payment fails or remains overdue, we may suspend or downgrade paid features until payment is received.

Where the Service is currently offered without charge, we reserve the right to introduce paid plans in the future. Any new fees will only apply after we have provided reasonable notice.

11.1 Termination by you

You may stop using the Service at any time. You may close your account through the app, the web dashboard, or by contacting us at info@optirox.com.

11.2 Termination by Optirox

We may suspend or terminate your access to all or part of the Service, with or without notice, if:

• You materially breach these Terms, including the Acceptable Use and Consent requirements.
• Your use of the Service creates a security, legal, or reputational risk for Optirox or others.
• You fail to pay fees when due after reasonable notice.
• We are required to do so by applicable law, a court, or a regulator.
• We cease to offer the Service or a material part of it in your region.

11.3 Effect of termination

On termination, your right to access the Service ends. We will delete or anonymize Customer Content as described in our Privacy Policy, subject to lawful retention for backups, security, dispute resolution, and legal compliance. Provisions that by their nature should survive termination — such as ownership, disclaimers, limitation of liability, indemnification, and governing law — will survive.

Please read this section carefully.

12.1 Service provided “as is”

To the fullest extent permitted by applicable law, the Service is provided on an “as is” and “as available” basis. Optirox makes no warranties, express or implied, about the Service, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, or uninterrupted or error-free operation.

Without limiting the foregoing, Optirox does not warrant that AI-generated outputs are complete, accurate, or suitable for any particular purpose, including the purposes listed in Section 7.

12.2 No liability for indirect damages

To the fullest extent permitted by applicable law, Optirox and its affiliates, officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, business opportunity, or reputation, arising out of or related to your use of or inability to use the Service — even if we have been advised of the possibility of such damages.

12.3 No liability for decisions based on analytics

Optirox is not liable for decisions that you, a Customer, a coach, a parent, a player, or any third party makes in reliance on AI outputs or analytics produced by the Service — including selection, recruitment, disciplinary, contractual, medical, insurance, or officiating decisions.

12.4 Liability cap

To the fullest extent permitted by applicable law, Optirox’s total aggregate liability arising out of or related to the Service or these Terms, whether in contract, tort (including negligence), or any other theory, is limited to the greater of (a) the amount you paid to Optirox for the Service in the twelve (12) months immediately preceding the event giving rise to liability, or (b) one hundred U.S. dollars (USD 100).

12.5 Mandatory protections

Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law — including, where applicable, liability for fraud, gross negligence, or willful misconduct, or statutory consumer rights. If you are a consumer resident in a jurisdiction whose laws grant you protections that cannot be waived by contract, those protections apply to you.

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Optirox and its affiliates, officers, directors, employees, and agents from and against any claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

• Your breach of these Terms, including the Acceptable Use and Consent requirements.
• Your failure to obtain the consents, authorizations, or permissions required to record matches, capture images of individuals (including minors), or process their performance data.
• Content or data you upload, record, or transmit through the Service.
• Your violation of any law or the rights of any third party in connection with your use of the Service.
• Decisions that you or others make in reliance on AI outputs produced by the Service.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense of that matter.

Your privacy is important to us. Our Privacy Policy explains how we collect, use, store, and share personal information and match-related data, including the legal bases on which we rely, international transfers, and your rights. The Privacy Policy is incorporated into these Terms by reference, and by using the Service you acknowledge that you have read and understood it.

We may update these Terms from time to time to reflect changes to the Service, legal requirements, or our business practices. When we make material changes, we will update the “Last updated” date above and, where appropriate, provide additional notice through the app, by email, or through a notice on our website.

Continuing to use the Service after the updated Terms take effect constitutes acceptance of the updates. If you do not agree to the updated Terms, you must stop using the Service and may close your account as described in Section 11.

These Terms and any dispute arising out of or related to them or to the Service are governed by the laws of the jurisdiction in which Optirox is established, excluding its conflict-of-laws rules and excluding the United Nations Convention on Contracts for the International Sale of Goods. The specific jurisdiction will be identified in a future update of these Terms; until then, Optirox may assert the laws and courts of the jurisdiction in which it is incorporated.

Before filing a formal claim, you agree to first contact us at info@optirox.com to attempt to resolve the dispute in good faith. Any unresolved dispute shall be brought exclusively in the competent courts of the jurisdiction identified above, unless applicable law grants you — as a consumer — the right to bring proceedings in the courts of your place of residence.

Nothing in this section limits the right of either party to seek injunctive or equitable relief in any competent court to protect its intellectual property, confidential information, or security.

If you have questions about these Terms, or wish to report a violation, please contact us:

We aim to acknowledge legal inquiries within a reasonable period and to respond substantively within thirty (30) days where practicable.